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Gigabyte responds to failing PSU reports: adjusts overpower protection and offers exchanges | PC Gamer - malonesulde1977

Gigabyte responds to failing PSU reports: adjusts overpower protection and offers exchanges

Gigabyte GP-P750/850GM power supplies on a gradient background
(Image credit: GB)

Following reports of major PSU unsuccessful person last week, Gigabyte has released a statement regarding possibly affected PSU models, GP-P850GM and General practitioner-P750GM. The company has since successful some adjustments to the protection touch off points in these models, and is offering a return and commute service to customers.

Reports last week suggested that these 2 Gigabyte PSU models were susceptible to catastrophic failure. PSU reviewer Aristeidis Bitziopoulos and Gamers Link independently ran into issue with models of these PSUs, with the latter have high failure rates in the units it tested.

It had been suspected that the issue could take in stemmed from OCP, OTP, OR OPP, every forms of PSU aegis. That could be end in the lead being the cause of the issue, as Gigabyte is now adjusting the OPP trigger taper in response.

"We were made alert by third parties of concerns regarding potential issues of the GP-P850GM and GP-P750GM tripping at high wattages when tested via DC Natural philosophy Load equipment for extended lengths of time repeatedly just about the 120% to 150% OPP touch off period," Gigabyte says. "This level of extended testing could severely reduce the lifespan of the product and components of the GP-P850GM and General practitioner-P750GM.

"To address these potential issues raised by third parties, specifically, those discovered during their examination via DC Electronic Load equipment for sprawly lengths of clock repeatedly or so the 120% to 150% OPP touch off aim. GB has made adjustments and lowered the OPP on GP-P850GM and GP-P750GM...."

OPP stands for overpower protection, and it effectively is a way in which a PSU will protect itself from overload if it surpasses its maximum rated wattage. The trigger breaker point here references the value at which OPP will shut the PSU dispatch, with a trigger point concluded 100% allowing the PSU to track down at a greater wattage than it is marketed or intended to operate at.

The GP-P850GM's OPP trigger steer has, until now, been set to 120% ~ 150%, allowing the 850W model maneuver up to 1020 ~ 1300W.

This has now been reduced to 110% ~ 120%, limiting the PSU to 950W ~ 1050W.

The GP-P750GM 's OPP trigger point was originally set to 120% ~ 150% also, allowing uttermost wattage between 900W ~ 1125W. It also and has similarly been adjusted to 110% ~ 120%. This limits the PSU to 825W ~ 925W.

Gigabyte holds that the issues only seem to occur during periods of "extreme load examination via DC Electronic load equipment and would non be typical of any real world usage."

To get on the safe side, nevertheless, we recommend whatever customers with either PSU take functioning Gigabyte's offer of a return and exchange service. Any PSUs with the pursuing asynchronous numbers are eligible:

GP-P850GM: S/N From SN20343G031011 to SN20513G022635

GP-P750GM: S/N From SN20243G001301 to SN20453G025430

The serial number should be located unofficially of the PSU, and likely will be along the box too if you still have it to hand.

You can read the company's rumbling statement here, which includes further entropy on the recall and exchange serve.

Jacob Ridley

Jacob earned his first byline composition for his own technical school web log from his hometown in Wales in 2017. From there, he regressive to professionally breaking things at PCGamesN, where helium would later win command of the kit cupboard as ironware editor. Nowadays, arsenic senior ironware editor program at Personal computer Gamer, he spends his years reporting along the latest developments in the technology and gambling industry. When He's not writing almost GPUs and CPUs, you'll find him trying to get as far away from the modern creation as imaginable by unquiet bivouacking.

Source: https://www.pcgamer.com/gigabyte-faulty-psu-response-returns/

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